EvolveWithRashi
LeakMap · Compliance

The route, built and handed over.

The complaint-handling protocol and the SHe-Box registration, set up for your organisation and handed over, so the route works on the day it is needed.

Who it is forOrganisations whose complaint route exists only on paper
How longTwo weeks
What you getThe route, the register, the tested response time
The feeFrom ₹75,000
How it startsFive written answers

What it is

The route

Designed and documented

Who is told, what happens, and in what order.

The first hour

The protocol

What to do, and what never to do, the moment a complaint lands.

The registration

SHe-Box, completed

Registered, and the record kept.

The committee

Briefed on the route

So the committee runs the route, not improvises it.

The checklist

A monitoring checklist

So the route stays live.

A sample finding

The policy named a route nobody had walked. A complaint arrived and the first hour was improvised. The package built the route, registered it on SHe-Box, and briefed the committee, and the next complaint held.

What it is not

Not advice

The route is built, not recommended.

Not a template

A template is not a working route.

Not a one-off

The checklist keeps it live.

The method

Read the current route and where it breaks. Design a single route with a named owner and a clock. Test it with a dummy complaint. Hand over with the register and the SHe-Box filing done.

What we need from you

The current policy, and the person who will own the route.

From ₹75,000.

What moves it: the number of sites and whether the SHe-Box filing is in scope.

What happens next

  1. You send five answers — the headcount, the sites, what is in scope, who signs, and when you need it.
  2. We confirm the scope and the fee in writing, within two working days. If the range was wrong for your organisation, we say so and quote again.
  3. You receive the proposal, four pages, and the engagement letter. Both name what we will do and what we will not.
  4. We start on a date you choose, and the midpoint note reaches you before the finding does.
Send five answers

Stop guessing. Start investigating.

If the pattern is real, you will know within a week. If it is not, we say so in writing.

Request a Proposal