Frequently asked questions.

A learned, automatic sequence with a trigger, an action, a payoff and a cost. You cannot see your own patterns because they are the lens you see through. An investigation makes the lens visible.

Almost every engagement starts with a Leak Scan: one week, one problem, one confirmed figure. You get the cause, the evidence and the fix in a short report and a read-out. If you go further, the fee is credited toward the investigation.

Three steps, the same every time. We read the record before we speak and form a view of the pattern. We name one pattern and prove it, testing every finding against both the public record and the fieldwork. Then we design the fix into the mechanism, so the wrong outcome becomes hard to produce rather than easy to avoid.

A Leak Scan is one week. A full investigation runs to the scope we agree, usually four to eight weeks, depending on how many sites and how much of the record there is to read. You get the timeline in the proposal, before anything begins.

Yes. Small institutions are often where the pattern is clearest, because there is less distance between the decision and the floor. The Leak Scan is priced to make the first step reachable.

If you have ten or more employees in India, it is the law. Beyond legality, it is a behaviour: what your organisation does when no auditor is watching. We audit the practice, not just the paperwork.

We say so in writing. If our prediction is wrong, we withdraw it in writing. You are paying for the truth, including the part you did not want.

For the investigations and the audits, no. A practice quotes after it understands the scope, so the figure arrives in a written proposal, never as a menu. The self-serve products carry their price on their own pages.

Fill the proposal form. Tell us the problem that keeps returning. We reply within two working days with the scope we propose, the pattern we expect to find, and one confirmed figure.