The rework nobody logged, the defects that return.
An audit of the quality system, the rework nobody logged, the defects that return, and the mechanism behind them.
Not an ISO certification. Not a checklist. It is the leak in the quality system, found and fixed at the mechanism.
Read the corrective actions, the defect logs, the audit findings and the rework tickets. Walk the floor and the handovers. Name one pattern, with the number. Fix the corrective action design. Test what should change.
The corrective action register, two years of defect and rework data, and the floor time.
A plant closed every corrective action on time and the same defect came back in the fourth month. The check was signed from memory at the shift handover, and the busy day taught the floor that it was safe. The fix was designed into the handover, and the defect stopped returning.
From ₹1,00,000.
What moves it: the number of processes, and how far back the defect data goes.
If the pattern is real, you will know within a week. If it is not, we say so in writing.
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