It is in the inbox, and a person will read it, not a queue.
Thank you for writing. What you sent has reached the practice.
If you asked for a proposal: we send a written proposal with one confirmed figure within 48 hours. It will name the pattern we expect to find and the scope we propose, so you can test it.
While you wait, one thing worth your time. The pattern briefs describe the problems we investigate most often, and one of them may describe your own floor before we speak.
