12 questions that surface where your team's productivity is actually bleeding.
Not a dashboard. Not a survey. A diagnostic. Twelve questions that surface where your team's productivity is actually bleeding.
How many issues last month were resolved by escalating to a specific person rather than fixing the process?
What percentage of meetings last week ended with a documented decision, owner and deadline?
How many issues were closed and then reopened in the last quarter?
How many tasks are being done via WhatsApp, personal email or verbal requests, outside your official system?
Name one person without whom a critical process would stop for more than 24 hours.
How many workarounds are described as just how we do things here?
How many days does a typical work item sit in someone's inbox before action starts? If more than two, that is a leak.
How many approvals does a standard decision require? If more than three, the approval chain is a leak.
Was your last training session interactive with retention assessment, or a click-through module people forgot within a week?
When did employee feedback last change a process? If you cannot remember, your feedback system is decorative.
When were your SOPs last updated? If more than six months, your documentation is a leak.
How many team members have shown signs of burnout in the last quarter?
0 to 2 leaks: your organisation is running clean. Keep monitoring.
3 to 5 leaks: your organisation has structural weaknesses that will surface under pressure. A Leak Scan will map them before they escalate.
6 or more leaks: your organisation is leaking significantly. You need a diagnostic investigation now, before the leak becomes visible to your customers or your board.
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