The exit interview myth
People don’t tell the truth in exit interviews. They tell a comfortable version — because they need the reference, or because the truth feels like blame.
Patterns across exits
One exit is a story. Six is a pattern. When you map exits by department, manager, and tenure, the “individual reasons” start rhyming — and the rhyme points at a condition, not a person.
Retention that works
Retention doesn’t come from counter-offers. It comes from removing the pattern that made leaving rational in the first place.
The One Action: Map your last ten exits. Look for what rhymes.